Category: User Research

Team Eats: A Microsoft Garage Project

  Team Eats is a bot for Microsoft Teams that allows people to easily plan lunch with their coworkers. The bot allows users to: Find restaurants based on…

Qual to Action

During my internship at Sunteng, I evaluated the usability of our English-facing product by conducting user research. This end-to-end process started with identifying a representative sample of users…

User Journeys

To improve the conversion rates from a specific traffic source, I sought to understand where we were losing people on the user journey. This involved mapping the user flow and matching…

Brand Update

To secure an internship, I proactively redesigned the company’s website to increase usability, reinforce reputation and reduce high bounce rates.   Goal Redesign the company’s website in order to…