Category: Design

Team Eats: A Microsoft Garage Project

  Team Eats is a bot for Microsoft Teams that allows people to easily plan lunch with their coworkers. The bot allows users to: Find restaurants based on…

Guanxi

During an internship in China, I worked on an internal prototype for a new CRM-style offering. It built on traditional ideas of business card scanners while developing new…

Qual to Action

During my internship at Sunteng, I evaluated the usability of our English-facing product by conducting user research. This end-to-end process started with identifying a representative sample of users…

User Journeys

To improve the conversion rates from a specific traffic source, I sought to understand where we were losing people on the user journey. This involved mapping the user flow and matching…

UX Training

I created and delivered a presentation on Human Centered Design principles for a new sales team that was unfamiliar with these concepts. In the presentation, I covered the fundamentals…

Via

At TechCrunch Shanghai, one of China’s largest hackathons, I worked with a team of developers to solve a multinational car brand’s biggest digital problem: boosting user engagement. Goal Use…

Brand Update

To secure an internship, I proactively redesigned the company’s website to increase usability, reinforce reputation and reduce high bounce rates.   Goal Redesign the company’s website in order to…